Contact & F.A.Q

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Book a free, no-obligation consultation. We'll assess where your business stands and give you a clear, honest picture of what to do next.

Phone
+61 08 6555 3097
Mon–Fri, 8am–5pm AWST
Email
We respond within one business day
Location
Perth, Western Australia
Serving all of WA — metro and regional
Free Consultation
30-Minute Assessment Call
No obligation. No jargon. Just honest answers.
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Frequently Asked Questions

Common Questions

Everything you need to know about working with Perth Cyber Safe and the SMB1001 framework.

What is SMB1001 and why does it matter?+
SMB1001 is a cybersecurity standard designed for small and medium businesses. It provides a clear, practical five-tier roadmap to improve your security without enterprise complexity. It matters because it's built around how real SMBs actually operate.
How much does an assessment cost?+
We offer a free initial consultation. Formal assessments are priced based on business size and complexity. We'll give you a clear, fixed-price quote before any work begins — no surprises, ever.
How long does an assessment take?+
A Bronze assessment typically takes half a day. Silver and Gold take one to two days depending on the complexity of your business systems. We work around your schedule to minimise disruption.
Do I need technical knowledge to work with PCS?+
Absolutely not. We work with business owners, not IT departments. Everything we do is in plain English. You'll understand exactly what we find, why it matters, and what to do about it.
What happens after the assessment?+
You receive a clear, prioritised action plan in plain English. We then offer implementation support to help you address the gaps, and support you through the certification process.
Can you work with my existing IT provider?+
Yes — and we often do. We provide the cybersecurity layer most IT providers don't specialise in. We work collaboratively to ensure nothing falls through the cracks.
Is my business too small to need cybersecurity?+
No business is too small. In fact, small businesses are frequently targeted because attackers know they're less likely to have strong defences. 60% of small businesses that experience a significant cyber incident close within six months.
How does SMB1001 help with cyber insurance?+
Insurers increasingly require evidence of security controls. SMB1001 Silver and above typically satisfies most Australian cyber insurance baseline requirements, and having certification means you have documented proof of your security posture.
Do you service regional WA businesses?+
Yes. While based in Perth, we work with businesses across all of Western Australia. Many assessment and support activities can be conducted remotely, and we can arrange on-site visits for regional businesses where required.
How is PCS different from a standard IT company?+
Most IT companies focus on keeping your systems running. We focus specifically on security — assessing risk, implementing controls, and certifying your posture against SMB1001. We're independent (we don't sell products) and evidence-driven.
Still Have Questions?

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In Plain English.

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